Safe Gaming

At 7999 Responsible Gaming — Keep the fun in check

Gaming should be a form of entertainment, not a source of stress. 7999 always prioritises your mental and financial well-being and provides all the tools you need to play responsibly.

Set Deposit Limits Self-Exclusion 18+ only Session Timer
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Self-Exclusion takes effect

7999's 6 Core Responsible Gaming Initiatives

We believe every player deserves a gaming experience that is enjoyable and safe. That's why we've introduced these 6 initiatives to support you.

Set Deposit Limits

Set daily, weekly, or monthly deposit limits. Limits take effect immediately once set. To increase a limit, a 7-day waiting period applies — so you never make that call in the heat of the moment.

Session Time Limit

Set a daily playtime limit for yourself. When you reach it, 7999 will automatically prompt you to take a break. Keeping control of your time is the first step to responsible gaming.

Reality Check

After extended play, a reminder will pop up on screen showing how long you've been playing and how much you've spent. This helps keep you aware and in control.

Cooling-Off Period

Need a short break? Activate a cooling-off period from 1 day to 6 weeks. During this time, you won't be able to log in or place bets. It's an effective way to protect your mental wellbeing.

Self-Exclusion

If you feel gaming is having a negative impact on your life, activate self-exclusion for 6 months to 5 years. This takes effect immediately and cannot be reversed.

Professional Support

7999's trained support team is here for you. If you're dealing with gaming addiction or financial difficulties, reach out to us — you'll find compassion, not judgment.

What does responsible gaming actually mean?

Responsible gaming means enjoying gaming with full awareness — knowing how much time and money you are spending, and making those choices of your own free will. At 7999, we view gaming as a form of entertainment, not a source of income or a solution to problems.

Millions of people across Bangladesh enjoy online gaming every day. Most keep it healthy and fun. But for some, it can become a habit that starts affecting other areas of life. 7999 is here for you in those moments too.

The core principles of responsible gaming are:

  • Play for fun — Not to win back your money.
  • Set a Budget — Only spend what you can afford to lose.
  • Stick to your time limits — Playing for hours on end leads to fatigue and poor decisions.
  • Don't increase your bets when emotions are running high — Don't risk bigger losses trying to chase what you've already lost.
  • Keep family and work your top priority — Gaming can never be a substitute for your daily responsibilities.

Keep in mind: Gaming should be fun. If it ever becomes a source of stress rather than enjoyment, that's a signal it's time to stop.

7999 Control Tools

Log in to 7999 to manage your gaming habits at any time. The following tools are available under our "Responsible Gaming" section:

Deposit Limit

Set a maximum daily/weekly/monthly deposit limit. Reductions take effect immediately; increases are subject to a 7-day cooldown.

Loss Limit

Set a loss limit so that once you've reached a certain amount, you cannot place any further bets.

Session Time Limit

Set a daily time limit for your sessions. You'll receive a warning before you're logged out when your time is up.

Cooling-Off Period

Temporarily suspend your account for 1 day to 6 weeks. Your account reactivates automatically once the period ends.

Self-Exclusion

Completely block access to the platform for 6 months to 5 years. This cannot be reversed.

Activity Report

View detailed reports on your gaming history, spending, wins, and losses at any time.

All these tools are completely free and available 24/7. No support team assistance is needed to change your settings.

Recognize the warning signs

Gaming addiction doesn't appear overnight — it develops gradually. Be alert if you notice any of the following signs in yourself or someone you know:

⚠️ Warning signs — don't ignore these:

Regularly spending beyond your budget
Placing bigger bets to chase your losses
Work, family, or relationships are being affected
Feeling restless or irritable when not gaming
Lying to family about your gaming
Skipping sleep or meals to keep playing
Betting with borrowed money or dipping into your savings
Unable to stop even when you try

✅ Signs of healthy gaming — play it this way:

Play within a set budget
Stick to your time limits
Keep your cool when you lose
Talk openly with family and friends
Treat gaming as entertainment, not a source of income
Stop whenever you choose

Nothing to be ashamed of: Admitting there's a problem takes real courage. Many people in Bangladesh have been in this situation and, with the right help, have returned to a normal life.

Ways to Get Help

If you feel that gaming is causing problems in your life, take the steps below. Seeking help instead of facing it alone is the smart thing to do.

1

Assess yourself

Visit your 7999 account to view detailed reports on your gaming history and spending. Seeing the full picture makes it easier to understand where you stand.

2

Set Your Limits

Set a deposit limit or session time limit from Account Settings. This is the most effective first step toward responsible gaming.

3

Take a cooling-off break

Activate a cooling-off period for a few days or weeks when you need it. Taking a break can help clear your head.

4

Tell Someone You Trust

Let a family member or trusted friend know what's going on. Carrying it alone is hard — having someone by your side makes it easier.

5

Contact 7999 Support

Our trained support team can help you confidentially with responsible gaming concerns. They will assist you in activating self-exclusion or any other tool you need.

6

Seek professional advice

Gaming addiction is a recognised mental health condition. Seeking advice from a mental health professional is completely normal and effective.

If you need urgent help: If you're facing a mental health crisis, contact Bangladesh's National Mental Health Helpline. You are not alone.

Protection of Minors

7999 is a strictly 18+ platform. We do not support minors participating in gaming under any circumstances — this is not just our policy, it is our ethical responsibility.

  • Age verification at registration: Providing your correct date of birth is mandatory. Accounts registered with false information will be permanently closed.
  • KYC Verification: Age is re-confirmed through national ID verification.
  • Parental Controls : Use parental control software on your device to prevent children from accessing online gaming sites.
  • Report a Suspicious Account: If you suspect a user may be a minor, please notify our support team — we will act promptly.
  • Educational Initiatives: As part of its commitment to social responsibility, 7999 actively works to raise awareness around online gaming safety.

A note for parents: Keep an eye on which websites your child is visiting. If you have any concerns, let us know — we are committed to working together to ensure a safe environment.

FAQ

After logging in to 7999, go to "Account Settings" or the "Responsible Gaming" menu. There you'll find options for deposit limits, session time limits, cooling-off, and self-exclusion. Any tool can be activated in seconds. Our support team is also always on hand if you need help.

No. Self-exclusion is a firm commitment. It cannot be cancelled or modified until the set period (minimum 6 months) has fully elapsed. This rule is intentionally strict to protect decisions made during moments of crisis.

A cooling-off period is a temporary break (from 1 day to 6 weeks) — your account reactivates automatically once it ends. Self-exclusion is a long-term measure (from 6 months to 5 years) and cannot be cancelled before the period expires. Self-exclusion is the recommended choice for serious issues.

Start with an empathetic conversation — no judgment, no criticism. Let them know about 7999's responsible gaming tools. If needed, reach out to our support team — we can guide family members too.

Reducing your deposit limit takes effect immediately. However, requests to increase your limit are subject to a 7-day cooldown period before taking effect. This delay is intentional — to prevent impulsive decisions.

Yes. Date of birth is verified at registration, and age is re-confirmed during the KYC process using a national ID or other government-issued document. If a minor is identified, the account is closed immediately and any deposited funds are returned.
Your well-being is our priority

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Enjoy Bangladesh's best online entertainment in a safe, transparent, and responsible gaming environment. You're always in control.

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